Wholesale and Franchise Planning Manager

Date: 10-Apr-2019

Location: Newcastle upon Tyne, GB, NE12 8BU

Company: Greggs Plc

Vacancy Details

This is a full time, permanent role

Join the Family

We believe in growing together – as a united team and working towards the achievement of our vision which is to be a winning brand in the food-on-the-go market. Greggs is a much loved and trusted brand with a strong traditional bakery heritage.  Our people are what makes our business successful.
We aim to provide our people with a great place to work, where they feel valued by listening, developing and rewarding them.


Competitive Salary plus Car

Work Pattern

Our working hours are Monday- Friday, you may be required to work alternative hours to fulfil business needs. 

Job Description

You wll be responsible for driving performance with our wholesale and franchise partners, whilst protecting the Greggs brand through effective management of the wholesale/ franchise relationships, acting as the link between the supply and packaging elements of the wholesale operation. Looks at initiatives for new wholesale products.

Managing the Franchise Planning processes, you will ensure that stores are opened and supported in line with the standard process, allocating appropriate resource to the plan, whilst offering support to the Central franchise team on specific business driving initiatives

This role will focus on:

  • Customer Focus– holds responsibility for the management of wholesale contact between Greggs and our wholesale partners, as well as managing the planning process of new store openings and audit activity
  • Operational- to coordinate the effective communication between our wholesale/ franchise partners and the wider business. To implement any new wholesale and franchise initiatives.
  • Team- to help develop a high performing support team within Greggs and to work closely with indirect reports based at the Seaham site. To make sure the team is focused on great customer service to our wholesale and franchise partners, whilst protecting the Greggs brand at all times
  • Standards - accountable for brand protection/standards with our major wholesale partner. To support SHE aspects involving wholesale and to manage the wholesale In-Store POS and packaging, in conjunction with our Brand Team and in line with the Greggs brand guidelines.
  • Sales – accountable for the delivery of Greggs budget wholesale sales target, and delivery and development of profitable sales across wholesale, in line with business plan requirements
  • Profit – accountable for Greggs wholesale margin requirements, in conjunction with wholesale business plan requirements/budget


  • Knowledge of the Greggs savoury operation
  • Highly numerate with good Computer skills, especially in Excel
  • An ability to project manage one-off projects and to work independently
  • Excellent communication skills supported with good written skills
  • Experience of managing internal teams and external partners relationships
  • Strong organisation and planning skills with an ability to multi-task, work at pace, and meet challenging deadlines
  • Strong interpersonal skills with a natural talent to network and build relationships both internally and externally
  • Good attention to detail with an ability to proof read accurately
  • Flexible approach to working


Key Leadership Competencies

Leading the Team, Results Focused, Building Capability, Thinking and Problem Solving Skills, Customer Focus, Managing Change, Influential Communication and Impact, and Working the Greggs way.


  • Our Greggs Employee discount Scheme is very generous, offering you up to 50% off our food
  • Your holiday entitlement starts with 26 days, in addition to Bank Holidays, which increases with service up to a maximum of 30 days after 25 years’ service (pro-rata for part time)
  • After 6 months service you may be eligible  for our profit share scheme
  • You will be invited to participate in our Management Bonus Scheme which is worth up to 7.5% of your salary, subject to the Company meeting certain performance criteria.
  • You will automatically join our Greggs pension scheme which is a fantastic way to save for your retirement and allows you to benefit from employer contributions and tax advantages
  • The Management Pension Scheme is supported by a free life assurance scheme.  This is a death in service benefit which provides a lump-sum payment equal to 4 times your year’s salary

Other benefits include

  • Private Medical Insurance which is free for you and subsidised for your dependants
  • Permanent Health Insurance which is a replacement income scheme
  • Share Save and Share Incentive Schemes
  • Employee Assistance Programme
  • Healthcare Plans
  • Cycle to Work Scheme

Your Application

During the application process we’ll keep in touch every step of the way.  We know how big a decision it is for you to apply for a job.  Once you do we’ll work hard to keep you up to speed on how your application is progressing.  With your help we can make your application as quick and as smooth as possible.

Job Segment: Franchise, Retail

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