Payroll Administrator

Date: 29-Jun-2022

Location: Newcastle upon Tyne, GB, NE12 8BU

Company: Greggs Plc

Vacancy Details

Greggs are looking for an experienced Payroll Administrator to join our Payroll team on a full time, permanent basis. The Payroll team are based at our Head Office in Newcastle upon Tyne.

You will be part of the team that deliver an efficient service to more than 20,000 colleagues that are paid weekly across our Retail and Supply Chain teams. We run on SAP Payroll software with integrated SAP SuccessFactors HR solution.

It is expected that the successful candidate will have previous Payroll experience and will have worked in a fast paced, high volume processing environment. Prior experience of SAP Payroll and CIPP Technician qualification are desirable.

Join the Family

We believe in growing together – as a united team and working towards the achievement of our vision which is to be a winning brand in the food-on-the-go market.  Greggs is a much loved and trusted brand with a strong traditional bakery heritage.  Our people are what makes our business successful. 

We aim to provide our people with a great place to work, where they feel valued by listening, developing and rewarding them.

Shift Pattern and Contracted Hours

35 hours a week, 9am to 5pm Monday to Friday

Job Description

The successful candidate will maintain effective procedures and processes to ensure accurate and timely delivery of Payroll to more than 20,000 colleagues that are paid weekly across our Retail and Supply Chain teams.

The key responsibilities and duties are:

  • Responsible for the daily advance BACS / out-of-cycle payments
  • Lead on statutory payments and statutory deductions from pay
  • Ensure all internal and external payroll deadlines are met
  • Review and validation of Payroll prior to BACS submission
  • Excellent working knowledge of Payroll processes and current legislation
  • Audit/compliance checks on Payroll and controls
  • Reconciling HMRC reporting and third party payments
  • Absence cover for Payroll Team Leader
  • Support Payroll processing when business demand requires
  • Oversee overpayment process to ensure costs are recovered in a timely manner and appropriate action taken to address root cause
  • Support SAP testing and team training for new tax year legislation
  • Assist with overseeing the resolution of queries from employees relating to Payroll; recognising when to escalate and be the first point of contact for escalation from the team
  • Identify opportunities for process improvement, delivering agreed improvement initiatives.
  • Provide high standard of customer service, consistency with internal standards and operational compliance.


  • Experience in operating within a Payroll team
  • Experience in a high volume transaction processing environment
  • SAP Payroll experience desirable
  • CIPP Technician qualification desirable
  • Technical knowledge in payroll reconciliation
  • Excellent administration skills
  • Excellent team player being mutually supportive
  • Good communication skills, with excellent customer service
  • Excellent attention to detail
  • Confident user of all Microsoft Office tools


  • Our Greggs Employee discount Scheme is very generous, offering you up to 50% off our food
  • Your holiday entitlement starts with 4.2 weeks, in addition to bank holidays, which increases with service up to a maximum of 6 weeks after 25 years’ service. (Pro-rata for part time)
  • After 6 months service you may be eligible  for our profit share scheme
  • You will receive free life assurance after 1 year’s continuous service.  This is a death in service benefit which provides a lump sum payment equal to one and a half years’ salary
  • You will automatically join our Greggs pension scheme which is a fantastic way to save for your retirement and allows you to benefit from employer contributions and tax advantages


Other Benefits Include:

  • Share Save and Share Incentive Schemes
  • Employee Assistance Programme
  • Healthcare Plans
  • Cycle to Work Scheme

Your Application

During the application process we’ll keep in touch every step of the way.  We know how big a decision it is for you to apply for a job.  Once you do we’ll work hard to keep you up to speed on how your application is progressing.  With your help we can made your application as quick and as smooth as possible.