Retail Replenishment Manager

Date: 04-Jan-2022

Location: Newcastle Upon Tyne, GB, NE12 8BU

Company: Greggs Plc

Vacancy Details

The opportunity has arisen for a Retail Replenishment Manager to join the Forecasting and Replenishment function based at our Head Office in Quorum Business Park, Newcastle Upon Tyne(currently working from home) on a Full Time and Permanent basis.

The main focus of the role will be to lead the Retail Orders team, ensuring orders are managed and validated and sent to the relevant supply sites on time each day, thus supporting retail sales, new shops and new product launches. This is a busy and varied role which requires someone who can work under pressure, able to manage priorities, manage a team and communicate across the business effectively.


£25,000 - £35,000 depending on experience

Work Pattern

40 hours, mainly Monday - Friday but need to support a 7 day operation with team

What you'll do

  • Managing the day to day operations with the Retail ordering team whilst building on the teams capabilities and creating a positive work environment.
  • Ensuring timely and accurate processing of shop orders through to Supply Sites on a daily basis
  • Reporting daily and weekly OTIF% reports to support maximum availability.  Work cross functionally to improve service levels where possible.
  • Working closely with the forecasting team on new product launches, seasonal changes and stock shortages ensuring allocations are processed on time and/or order volumes generated are accurate to support sales.
  • Developing seasonal plans to support shops and Supply Sites at Easter, Bank Holidays, Christmas/New Year.
  • Understanding and maintaining data within SAP which is used to drive the order calculation, this includes changing delivery cycles during busy periods such as Easter and Christmas/New Year holidays. Ensuring all replenishment parameters are consistently maintained and reviewed for optimal settings.
  • Working to continually improve processes and reports, utilising IT if required for system developments if required.
  • Manage and improve the process and aiding coordination of any shop closures, refits, re-sites and supply site changes
  • Ongoing management and coordination of the replenishment team in a 7 day operation and taking ownership and delivery of “out of hours” response process.
  • Managing the replenishment process for shops for non – demand related items. 
  • Ensuring robust communication across Retail teams, Category and Central Forecasting teams.
  • Helping to develop a robust process of dealing with shop queries.
  • Support with the execution of business strategic initiatives.

About you

  • At least 2 years Supply Chain and Retail management experience
  • Confident individual with excellent communication skills, both written and verbal
  • An ability to manage multiple priorities simultaneously within challenging deadlines
  • Experience of leading and managing teams
  • An ability to work cross-functionally within Greggs
  • Highly numerate with strong PC skills and an ability to analyse information using Excel, SAP experience also an advantage.
  • Be able to fully evaluate and analyse information, options, and are decisive in a fast-paced environment.
  • Logical thinker with excellent problem-solving skills
  • Results focussed with strong planning and organisation skills
  • Excellent interpersonal skills with an ability to influence at all levels whilst maintaining a strong customer focus

What we can offer

  • Our Greggs Employee discount Scheme is very generous, offering you up to 50% off our food
  • Your holiday entitlement starts with 5 weeks, in addition to bank holidays, which increases with service up to a maximum of 6 weeks after 25 years’ service. (Pro-rata for part time)
  • After 6 months service you may be eligible  for our profit share scheme
  • You will be invited to participate in our Management Bonus Scheme which is worth up to 10% of your salary, subject to the Company meeting certain performance criteria.
  • You will automatically join our Greggs pension scheme which is a fantastic way to save for your retirement and allows you to benefit from employer contributions and tax advantages
  • Defined contribution management pension scheme
  • Death in service benefit which provides a lump-sum payment equal to 4 times your year’s salary

Other benefits include

  • Private Medical Insurance which is free for you and subsidised for your dependants
  • Permanent Health Insurance which is a replacement income scheme
  • Share Save and Share Incentive Schemes
  • Employee Assistance Programme
  • Cycle to Work Scheme

Your Application

During the application process we’ll keep in touch every step of the way, we know how big a decision it is for you to apply for a job.

Once you do we’ll work hard to keep you up to speed on how your application is progressing, with your help we can make your application as quick and as smooth as possible.

Job Segment: Retail