Business Development Administrator

Date: 10-Apr-2019

Location: Newcastle Upon Tyne, GB, NE12 8EW

Company: Greggs Plc

Vacancy Details

Part time and Temporary for 12 months.  Role to be based at Innovate House, Longbenton Newcastle, NE12 8EW

Join the Family

We believe in growing together – as a united team and working towards the achievement of our vision which is to be a winning brand in the food-on-the-go market.  Greggs is a much loved and trusted brand with a strong traditional bakery heritage.  Our people are what makes our business successful. 

We aim to provide our people with a great place to work, where they feel valued by listening, developing and rewarding them.

Salary

£9k pro rata for role

Shift Pattern and Contracted Hours

Part time (20 hours) 5 X 4 hour over a 5 from 7 day shift rota. This will include alternate weekend working (possibility to work remotely at weekends) Normal hours of work will be 1000-1400

Job Description

Due to some changes within the team, we have an exciting opportunity for a BD Administrator to join the Central Franchise team. The main focus of the role will be to provide effective administrative support to our partner’s stores and internal franchise teams.

 Key Responsibilities:

To act as 1st point of contact for all internal and external enquiries to the department

To execute the invoicing and claims processes for franchise shops

To monitor and maintain all databases and administration systems

To resolve problems in a timely and efficient manner, or to forward them for resolution to the relevant team member

To liaise with external suppliers to resolve order and deliveries queries

To maintain daily contact with franchise sites and to resolve any queries which arise in a timely manner

To liaise with internal supply chain to resolve any delivery or shortage issues

To carry out other general administration tasks as required

To highlight issues and escalate urgently when required

To offer administration support to the field based teams, including order placing and travel and accommodation bookings

 

Skills

Outstanding Customer Service skills

Excellent communication skills both written and verbal

Professional and polite telephone manner

Excellent Interpersonal skills

Computer literate – with good knowledge of Excel, Word and PowerPoint

Ability to work under pressure, and to manage deadlines effectively

Capable of delivering a creative solution to problem solving

Able to work in a team or using own initiative

Benefits

Pension, Profit Share, Staff Discount, Holidays, Share Save, Life Assurance, SIP scheme, Cycle to work scheme, Employee Assistance Programme

Your Application

Closing date for applications is 26th April 2019


Job Segment: Franchise, Retail

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